We were allocated rooms on the ground floor, near the reception on G Floor, in areas designated for guests with pets, even though we had none. Room number 10 was in deplorable condition, with accumulated dirt, and room 04 had the heater not working, making the environment quite cold. Additionally, the bedding was stained with blood, and one of the rooms seemed to have been used just minutes before our arrival. The experience at the Edinburgh Marriott Hotel Holyrood was very disappointing.
Mixed experience – not quite 4-star quality for the price
I recently stayed at the Edinburgh Marriott Hotel and, unfortunately, had to request a room change upon arrival. The first room didn’t feel like what you’d expect from a 4-star hotel, especially at nearly £200 per night. It was very basic—no carpet, no robe, and no slippers. The room felt empty, more like a budget option than a premium stay.
We were moved to another room, which did have a carpet, but it was essentially the same situation—still no slippers or robe etc.
That said, there were a few positives: the location is great, the breakfast was really nice, and the pool itself was a good facility.
Overall, I might stay here again, but only if the price reflects the actual experience. At this rate, I expected a bit more attention to detail and comfort.
We were allocated rooms on the ground floor, near the reception on G Floor, in areas designated for guests with pets, even though we had none. Room number 10 was in deplorable condition, with accumulated dirt, and room 04 had the heater not working, making the environment quite cold. Additionally, the bedding was stained with blood, and one of the rooms seemed to have been used just minutes before our arrival. The experience at the Edinburgh Marriott Hotel Holyrood was very disappointing.
Mixed experience – not quite 4-star quality for the price
I recently stayed at the Edinburgh Marriott Hotel and, unfortunately, had to request a room change upon arrival. The first room didn’t feel like what you’d expect from a 4-star hotel, especially at nearly £200 per night. It was very basic—no carpet, no robe, and no slippers. The room felt empty, more like a budget option than a premium stay.
We were moved to another room, which did have a carpet, but it was essentially the same situation—still no slippers or robe etc.
That said, there were a few positives: the location is great, the breakfast was really nice, and the pool itself was a good facility.
Overall, I might stay here again, but only if the price reflects the actual experience. At this rate, I expected a bit more attention to detail and comfort.
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